Privacy policy

Last updated: 17 July 2026

This policy explains, in plain language, what personal information EasyTrip Hub ("we", "us") collects when you use gotravelhub.world or our services, why we collect it, and the choices you have. Booking travel genuinely requires sharing personal details with airlines, consulates and hotels; this page tells you exactly how that works.

Who we are

EasyTrip Hub is a travel services enterprise registered under the Government of India's Udyam (MSME) scheme, registration no. UDYAM-MP-49-0112831, based at 10, SJ Building, Agar Road, Jaisinghpura, Ujjain, Madhya Pradesh 456001. We provide flight bookings, visa assistance, holiday packages, corporate travel management and chauffeur-driven cab services. For any privacy matter, write to hello@gotravelhub.world.

What we collect

Details you give us

  • Contact details: name, phone number, WhatsApp number, email, city.
  • Booking details: traveller names, dates of birth, passport numbers and copies, visa documents, frequent flyer numbers, meal and seat preferences, and details of co-travellers you book for.
  • Trip details: destinations, dates, budgets and special requirements such as dietary or accessibility needs.
  • Corporate account details: company name, GSTIN, billing addresses and traveller policies.

Details collected automatically

  • Basic website usage data such as pages visited, device type and approximate location, if analytics is enabled on this site.
  • Communication records: emails, enquiry forms and WhatsApp or call notes, kept so any of our team can pick up your booking with context.

How we use it

  • To research, quote, book and manage your travel: this is the core purpose.
  • To complete visa applications and appointments you have asked us to handle.
  • To send booking documents, schedule changes and trip reminders.
  • To maintain corporate billing, GST invoicing and travel reports for company accounts.
  • To improve our service, and, only if you agree, to send occasional offers. Every such message carries an opt-out that we honour immediately.

We do not sell or rent your personal information to anyone. Ever.

Who we share it with

Only the parties needed to deliver what you booked:

  • Airlines, hotels, transport operators and tour partners fulfilling your booking.
  • Visa facilitation centres, embassies and consulates, for applications you ask us to file.
  • Insurance providers, when you purchase travel insurance through us.
  • Payment providers, to process the payments you make.
  • Government authorities, where the law requires it.
Once shared for a booking, supplier use of your data (for example an airline's own privacy policy) is governed by that supplier's terms. We share the minimum each booking needs.

Payments

Card and UPI payments are processed by regulated payment providers or bank channels. We do not store your full card number or UPI PIN on our systems. Records of invoices and receipts are retained for accounting and GST compliance.

Cookies & analytics

This website is a simple informational site. It does not run advertising trackers. If we enable basic analytics to understand which pages are useful, the data is aggregated and never used to identify you personally. Your browser settings can block cookies without breaking this site.

How long we keep data

  • Booking and invoice records: retained as required by Indian tax and accounting law.
  • Passport and visa document copies: deleted on request once the application or trip completes.
  • Enquiries that never become bookings: cleared periodically.

Your rights

Write to us any time to:

  • Ask what information we hold about you and receive a copy.
  • Correct anything inaccurate.
  • Ask us to delete documents or details we no longer legally need to keep.
  • Opt out of promotional messages while still receiving booking-critical alerts.

We respond within 30 days, usually much faster.

Security

Documents are stored in access-controlled systems available only to the travel desk handling your file. Devices are password-protected, access is limited to staff who need it, and sensitive documents are shared with suppliers over official channels only.

Children

We book travel for children as part of family bookings, using details provided by a parent or guardian. We do not knowingly collect information directly from children.

Changes to this policy

If this policy changes materially, the date at the top changes and significant updates are noted here. Continued use of our services after an update means you accept the revised policy.

Contact us

Questions, requests or complaints about privacy: email hello@gotravelhub.world or call the desk at the number in the footer. If you believe we have not resolved a concern, you may escalate to the relevant data protection authority.